When my gear will be shipped if it was purchased “on backorder“?
Backorder means that currently we are sold out on a specific product, and do not have it available for a prompt shipment/local pick up.
Typically, once we go low on stock for particular unit, we put in a request for restocking with our production. Depending on the volume of orders/backorders, it can take between few days to several weeks to get the item restocked and ready for shipping.
Below estimate dates reflect the timeline when we expect to have restock arrived to our warehouses in WA state, after which they will be fulfilled/shipped per standard terms, in the order they were received.
Upon receipt of restock shipments, we always try to get all backorders filled and shipped as soon as possible. In some cases we may have your backorder shipped prior to expected date. You will be notified by email once your backorder has been shipped. If you may have any questions you are always welcome to contact our Customer Service, and we will be glad to assist you.
Worry-free policy: In case you may change your mind, or an unexpected delay may occur – you may request to have your backorder cancelled and received a full refund. This policy applies only for backorders that have not been shipped.
WHY ELITE GEAR INSTEAD OF OTHER BRANDS? (BOWFLEX, NORDICTRACK, POWERBLOCK)
While mainstream big box retailers can spend millions on models, promotions, and sponsorships, Grit Elite Gear is a small startup based in the Seattle area. We are focused on clear and simple values, like function, quality, and personalized customer service. We’ve worked hard to develop ideal product designs to bring these values into your athletic program. Our dumbbells contain less moving parts and simplified mechanisms. Instead of messing with levers and bolts, you can adjust weights with one simple twist of the wrist.
CAN I REALLY USE DUMBBELLS FOR A COMPREHENSIVE WORKOUT ROUTINE?
Yes! Countless fitness and health professionals have long touted the benefits of free weights over machines. While machines are advertised as “safe”, they often have limited range of motion, and their structural restrictions often neglect the development of stabilizer muscles that are exercised with free weights. This imbalance eventually leads to injury in the long term. Every balanced fitness routine, powerlifting, weightlifting, and bodybuilding, all integrate dumbbells into their plans.
I JUST PLACED AN ORDER. HOW LONG BEFORE IT ARRIVES AT MY DOORSTEP?
We normally process orders within one business day, after which you will be emailed a tracking number for your convenience. We ship with UPS, and transit times are typically 3 – 7 business days.
WHY DO YOUR 55 LB DUMBBELLS ONLY INCREMENT IN 11 LB INTERVALS?
For reasons regarding durability and stability during use, this intentional design decision was chosen over other options. With fewer moving parts than competing designs, our 55 lb set is safer, and easier to use. Furthermore, for workout programs utilizing linear progression, we recommend increasing your repetitions per set, slowly transitioning from strength training into hypertrophy. Once you have surpassed the ability to perform 16 reps per set, increase your weight to the next interval while lowering your reps, transitioning back to a strength-focused range. Remember this rule of thumb: 1 – 5 reps for power (strength), 6 – 14 reps for hypertrophy (muscle size growth), and 15+ for endurance. Of course, in reality, these numbers overlap (you still train some strength even in endurance ranges), so keeping this in mind allows you to still progress while using wider weight intervals.
I ACCIDENTALLY SELECTED “LOCAL PICKUP” INSTEAD OF “SHIPPING”. WHAT DO I DO?
No problem! Give us a call during business hours at +1 (425) 677-5007, or submit a contact form with your information. We can process your shipping payment over the phone and get your order on its way!
WHAT IS YOUR RETURN POLICY?
Due to the extreme costs of mailing and heavy workout equipment, we cannot refund shipping or cover your return costs, plus a 20% restocking fee applies. In the event of any issue, do not hesitate to reach out, we are here to help!
YOUR DUMBBELLS ARE SO DIFFERENT THAN YOUR COMPETITORS. WHAT INSPIRED YOUR COMPANY AND WHAT ARE ITS ORIGINS?
Promoting a health-conscious lifestyle has always been a core value of our sister company, Climapod Greenhouses. When our founders saw a need for quality workout equipment in the market, they utilized their athletic background to assemble an expert team committed to fitness and training. And if there is anything that recent events have taught us, it would be the importance of investing into our health and future. In these uncertain times, we have the tools to take charge of our goals, free from facilities, memberships, and societal restrictions. Through thick and thin, Grit Elite Gear will continue to serve your fitness needs, and we thank you for your continued support!
Some of the supplied product, its packaging, and components may contain chemicals known to the State of California to cause cancer, birth defects, or reproductive harm. This Notice is provided in accordance with California’s Proposition 65.